Training & Qualifications
Our agents undergo rigorous training in weapons handling, lethal and non-lethal defense tactics, de-escalation communication, and specialized restraint techniques.
Each agent participates in over 40 hours of annual training to enhance their knowledge and skills in the following areas:
Behavioral Health
Prisoner Transports
Weapons Screening
Youth Transports
Training & Qualifications
In addition to over 95% of the REDI Transports team with backgrounds in law enforcement, corrections, the military, social work, education, trauma-informed care, and more, our background-checked and drug-tested team members take over 32 hours of continuing education per year. Our agents also participate in monthly training in lethal and non-lethal defense techniques, restraint systems, de-escalation communication skills, and leadership development.
Agents complete over 40 hours of annual in-person and online training to enhance their expertise and ensure compliance with industry standards. Core training topics include:
- Leadership Development
- CPR, First Aid, & Bloodborne Pathogens
- De-Escalation Techniques
- Professional Conduct
- Juvenile & Cross-Gender Searches
- Public Safety & Communication
- GPS & Map Navigation
- Emergency Response Procedures
- Safe Driving & Vehicle Operation
- PREA Compliance
- Use of Force, Firearms, & Non-Lethal Defense Techniques
- Handling High-Risk Detainees and Patients
- Trauma-Informed Care
- HIPAA Compliance
- Complacency Scenario-based Training
- Crisis Intervention
- Mental Health & Substance Use Disorders