FAQ's

Who do you transport?

REDI Transports specializes in transporting behavioral health patients and prisoners to include men, women, and juveniles of any age at all security levels.

What experience do your transport agents have?

REDI Transports employs transport agents who have extensive backgrounds in law enforcement, corrections, military service, social work, education, and trauma-informed care. We are proud to be an Equal Opportunity Employer.

What is your safety record?

Exceptional! Since our founding, we have established ourselves as a leader in safety within the industry, maintaining an outstanding safety record.

How are your transport agents trained?

Through a multi-phase screening process, we identify and select quality agents who are cross-trained for the secure transportation of prisoners and behavioral health patients. Regardless of the purpose of the transport, we ensure prisoners and patients are treated with dignity and respect. Each agent participates in over 40 hours of annual training to enhance their knowledge and skills in the following areas:

  • Leadership Development
  • CPR, First Aid, & Bloodborne Pathogens
  • De-Escalation Techniques
  • Professional Conduct
  • Juvenile & Cross-Gender Searches
  • Public Safety & Communication
  • GPS & Map Navigation
  • Emergency Response Procedures
  • Safe Driving & Vehicle Operation
  • PREA Compliance
  • Use of Force, Firearms, & Non-Lethal Defense Techniques
  • Handling High-Risk Detainees and Patients
  • Trauma-Informed Care
  • HIPAA Compliance
  • Mental Health & Substance Use Disorders

All of our prisoner transport agents are licensed to carry firearms by the State of Wisconsin Professional Standards Board and are recognized in all 50 states and U.S. territories. Extradition agents use discreet tactics which follow TSA and FBI regulations for transporting fugitive detainees on commercial airlines.

Where do you provide services?

REDI Transports partners with law enforcement agencies and other community service agencies to provide behavioral health and prisoner transport services throughout all 50 states and U.S. territories. When contacted by another agency, we will extradite prisoners wanted by another state.

When are you available to transport?

REDI Transports collaborates with our partners to customize transport schedules that fit their needs. Our transport agents respond to transport requests 24/7, and we take care of every detail, from paperwork to scheduling to pickup.

What does a typical transport look like?

Our vehicle fleet is composed of customized security vehicles including sedans, mini-vans, 1-ton full-size vans and SUVs. Behavioral health patients and prisoners are delivered in a timely manner due to our highly efficient logistics capability. Our customized security vehicles come equipped with the latest technology to provide maximum security while still offering a safe, comfortable ride.

Prisoners are restrained humanely with handcuffs, belly chains, and ankle restraints unless physical restrictions or limitations prohibit it. We  also employ extradition transport agents who specialize in domestic air transportation services, if needed. They are trained to maintain a very low-key and discrete approach to conducting air transportation and work strictly within the guidelines set out by the TSA, FAA and United States Marshals Service.

Everyone transported in our vehicles is required to wear a seatbelt unless physical restrictions or limitations prohibit it. Every vehicle is equipped with driver-controlled power windows and door locks, as well as child safety locks, for the security of the public and the people we transport.

How are your transport vehicles serviced and equipped?

All vehicles are serviced on a regular basis by our own ASE-certified auto technician. For prisoner transports, all vehicles are equipped with professional prisoner transport containment systems, as well as GPS tracking and audio/video surveillance equipment.