Through a multi-phase screening process, we identify and select quality agents who are cross-trained for the secure transportation of prisoners and behavioral health patients. Regardless of the purpose of the transport, we ensure prisoners and patients are treated with dignity and respect. Each agent participates in over 40 hours of annual training to enhance their knowledge and skills in the following areas:
- Leadership Development
- CPR, First Aid, & Bloodborne Pathogens
- De-Escalation Techniques
- Professional Conduct
- Juvenile & Cross-Gender Searches
- Public Safety & Communication
- GPS & Map Navigation
- Emergency Response Procedures
- Safe Driving & Vehicle Operation
- PREA Compliance
- Use of Force, Firearms, & Non-Lethal Defense Techniques
- Handling High-Risk Detainees and Patients
- Trauma-Informed Care
- HIPAA Compliance
- Mental Health & Substance Use Disorders
All of our prisoner transport agents are licensed to carry firearms by the State of Wisconsin Professional Standards Board and are recognized in all 50 states and U.S. territories. Extradition agents use discreet tactics which follow TSA and FBI regulations for transporting fugitive detainees on commercial airlines.